The pen and the notebook I had ordered were just what I wanted.
When I took the notebook out of the package and packing it was damaged in shipment. I called and told the company about what had happened to the notebook. I sent pictures showing the damage and the company sent me a new replacement notebook at no charge. The pen and notebook was for my Sons 20 years of service in the USAF !
I Appreciate the service I received from the people and the company for such great customer services!